Over two decades ago, our leaders started their journey in the mortgage industry and discovered gaps in the traditional mortgage experience. They noted that customers weren’t getting the best care possible because of unclear and outdated processes that interfered with transparency and communication.
WE WORK AND PLAY HARD
Mission Loans takes time to celebrate wins.
The culture is built around transparency
and our core values:
Great leadership is characterized by a relentless focus on winning and fostering a sense of unity among every employee within an organization. We focus on a culture of inclusion and transparency. We work hard, but also take time to celebrate our wins along the way.
Dave brings more than 25 years of executive experience in the consumer mortgage and technology industries coming from brands including loanDepot, LLC, Nationstar, LendingTree, Discover Home Loans, Qualcomm and Toshiba.
Dave’s breadth of experience has helped him succeed through numerous credit cycles. He is known for assembling strong teams with a reputation for execution and the Mission Loans team represents the best from each of the organizations he’s been involved with.
Chi is a dedicated member of the Mission Loans team with over 15 years of experience helping homeowners through the loan lifecycle. She’s determined to re-engineer the loan manufacturing process and has improved the way we interact with our customers by making the application process easier for both our sales teams and our customers. Additionally, she is hyper focused on reducing duplicate work in an effort to increase the efficiency of our operations staff.
Hans is another one of the friendly faces at Mission Loans that works tirelessly to improve your mortgage experience. He is a pioneer of digital strategy, leveraging data and technology to modernize and simplify the process for you. Hans has even partnered with agencies to flesh out multiple digital pilots, which have since gone to market. His goal is to bring all the best customer service practices to our business by actively looking for inspiration from other industries.
Bob has been in the mortgage finance business since 1997. With over 25 years of valuable experience in executive-level mortgage banking roles, he brings a wealth of experience in all areas of the business, including operational and financial strategy, assessment of organic and acquisition expansion opportunities, governance and risk management. Bob thrives on creating efficiencies, meeting company objectives, and maximizing profitability every day.
Erica is a veteran in the mortgage industry with 19 years of service pioneering and deploying the next generation of fintech. Mortgage technology is at the core of her strengths with some of her contributions including digital validations for income and assets, remote notarization, and e-notes, to name just a few. She oversees all technology innovation and strategy, which has resulted in the growth of Mission Loans’ operations.
After 20 years of HR experience and 15 years in leadership roles, Rita has made a name for herself as a results-focused leader who consistently hires and retains the best talent. Her retention and motivational strategies help our company attain and keep our most valuable asset: our people. Her creative thinking, problem-solving abilities, and interpersonal communication skills have not only helped our team members — they’ve helped us strengthen our bottom line and meet organizational goals.